If you still wish to contact us via telephone, the customer service telephone line for energy customers is monitored Monday – Thursday 9am – 5pm, Friday 9am – 4pm. Please note that your query may take a little longer to resolve in comparison to email.
0300 004 0308
If you wish to write to us regarding you energy account query please use the below address.
c/o Octopus Energy Limited
One Colton Square